Wednesday, March 7, 2012 - 9:00 AM - 2:00 PM
Cost: $65.00 - Lunch provided by the Kilgore Chamber of Commerce
Turn your front line employees into productive, positive and proactive customer service representatives. Through open discussion, group exercises and teamwork building, your employees will be ready for any customer service situation that arises. Our instructor, a former consultant and instructor of the Dale Carnegie program, will use principles derived from this professional training such as 6 Rule Workout, Life Applications, Future Goals, My Gripes, and more to work hands on with your team. After a day at this customer service “rehab”, your employees will be true ROCKSTARS! The Result – Confident and enthusiastic employees!
Kilgore Chamber of Commerce
813 North Kilgore Street
Kilgore, TX 75662
Kilgore College SBDC, Longview, TX 75604
Telephone: (903) 757-5857
Toll-free Number: (800) 338-SBDC (7232)
Fax: (903) 753-7920
Check our Web Site for additional training information.
Costs, dates and locations are subject to change. Please verify information upon registering for an event.
Reasonable accommodations for persons with disabilities and limited English proficiency (LEP) will be made if requested at least two weeks in advance.